What proportion of knowledge does the speaker say systems should deliver before a supervisor steps in?

Name: New Employee Onboarding Process
Uploaded: 2024-03-07T22:01:20+00:00
Duration: 40 s
Channel: David Jenyns
Description: David Jenyns (speaker) explains that onboarding systems should deliver the majority of required knowledge to new hires so they can begin tasks without…

David JenynsAuthor & Founder of SYSTEMology® & systemHUB.

New Employee Onboarding Process

7 Mar 2024 · 1 min

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0:40

David Jenyns (speaker) explains that onboarding systems should deliver the majority of required knowledge to new hires so they can begin tasks without extensive hand-holding. The systems aim to provide roughly 80% of the necessary knowledge; supervisors then answer remaining questions and make final refinements, which speeds up onboarding and reduces constant supervision.

Questions this video answers

About 80% ("the bulk of 80% of the knowledge").

Chapters

The goal here, though, is every new team member that comes on board, you want to deploy a certain amount of knowledge in their brain without having someone to handhold them through the process. So when they first do a task, they might still get a supervisor that, you know, hey, I've watched the videos or the training, and now I can have a pretty good go at it. Someone will supervise me. But now the supervisor knows they've got the bulk of 80% of the knowledge. They're now just answering the questions, doing the final little distinctions, making sure they get it just right. And that's what systems do. It speeds up that onboarding.