David Jenyns explains Step 6 — Scale — in a multi-step framework for business growth through systems. He advises identifying the handful of critical systems to scale in each department (finance, HR, etc.), using the 80/20 rule to focus on the most impactful processes like payroll, paying bills, monthly cash flow reporting, recruitment and onboarding.
Step number six is scale. And scale is just about what systems do you need to scale your business? Because in step number one, define. All we did was identify the first 10 to 15 systems. But in step number six, we think what are the other important systems? We still apply the 80 20, but we apply it in each department. What are the most important systems in finance? It's payroll, it's paying bills, it's creating a monthly cash flow report, whatever it is for your business. We do that thinking in each department. What is it in HR? Is it recruitment and onboarding? And we apply the 8020 to go. What are the handful of critical systems in each department?
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