Mike Weiss, founder of Client Engagement Academy, explains how systemHUB helped him manage his digital education platform as he scaled. David Jenyns provided training on systemHUB's standard operating procedures, which streamlined their processes.
It's Mike Weiss. I'm the founder of Client Engagement Academy, and we consult, design, build and architect and manage digital education platforms. Before using System Hub, we had a lot of different systems and we were very systematized. So teamwork, project management, with definitive steps, 362 to be exact, to take a client from the beginning through the end. But what we found was that we were good at being in teamwork. However, in the tasks and teamwork, there were things that were going haywire because we were scaling and bringing on some new programmers and we didn't have a definitive process for them to follow in the project management system. Before we started using System Hub, I got in touch with David and I grilled him for, like, it must have been at least a couple sessions to really understand, like, what SOPs were and how important they were before I made a decision that we were going to invest in System Hub and sops. One of the keys in starting with System Hub was actually me stepping back and as a. A founder and a leader, you know, you like to get your hands in everything. But as I'm trying to grow the company, I realized, particularly speaking with David, that it was time to let other people step up. So that's where System Hub's training was great, because I could basically allocate a few of the team members to take on responsibilities and work through David's training systems. I researched a lot of different competitors to SystemHub, and you go with a company where the founder is as dedicated to continually improving the solution and working with you to get the results that you need, that's the company that you choose. And David's been amazing. And now we've got a duplicatable system. As we continue to grow, we continue to use additional SOPs, and I can't thank David and the team at SystemUp and the training and the software and his dedication to continually improving it enough. So if you're thinking about it, don't think about it. Commit yourself to sops and then get started right away. Sam.
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