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In this instructional video, Donald Burns outlines a daily correction/action plan for a restaurant team. He walks through the key performance indicators (KPIs) that need monitoring—guest check average, ticket times—as well as inventory gaps and weight discrepancies. Burns explains that an automated morning action‑plan system will compile this data so managers only need to review it and then implement the plan with their staff. He emphasizes sending individualized action‑plan communications to each team member (e.g., Joey, Sarah, Stephanie) before they arrive, ensuring everyone knows their specific focus areas for the day.










