A short YouTube testimonial video (uploaded Aug 26, 2019 by Rick Tague, M.D., M.P.H. & T.M.) where staff and patients describe a weight-management/support program. Key features emphasized: weekly nutrition visits with weight and blood-pressure checks, progress tracking and counseling/encouragement, staff described as supportive and nonjudgmental, and 24/7 on-call nurse availability.
Questions this video answers
Weekly.
Yes — a nurse is available 24/7 on call; the staff will return calls within the day.
Chapters
Foreign.
So we are really intentional about offering support to our patients. We have you come in for weekly nutrition visits. During that visit, we're going to get your weight, check your blood pressure. We're going to ask you about your week. How did you do? Sticking to the plan? How'd you do with fitness? How are you feeling? How's the weight loss going? How was your week?
So whether they're checking you in and greeting you at the window or pulling you back for your appointment here in hearing how you did on your plan that week, we really want to go that extra mile to make sure you feel cared and valued here.
It was great coming in each week and being able to see my progress. And they were very encouraging, like, oh, look, you are 75% of the way there. You can do it. Let's finish this off. So hearing stuff like that is always helpful for me.
Everyone here is on your team. These are just some of the nicest people I've ever met, some of the most supportive people I've ever met.
If you're having any issues or side effects, let us know. We'll be the ones to make adjustments. We spend a lot of time at those visits educating you. You have that weekly accountability and encouragement.
We give the guidance and the counseling that other programs that I have been on did not.
Coming here is like giving me the accountability, and I know that somebody's watching out for me, and if I had any hiccups, they were put me right back on track.
We have a nurse available 247 that's on call. So if you have a problem on the weekend or in the evening, we have someone that's available to help you. Our nurses are always at the station, so if you give us a call, we'll give you a call back within the day.
When I first started, I remember calling the office a few times going, hey, what about this? And got an answer back really quick.
The staff is awesome. They just. They just seem like they're just on your side. They want you to succeed. You know, they're not judgmental. They have walked through some of these things, some of them themselves. And so they're just so helpful.
They're all working so hard to help you be able to live a healthier lifestyle.
