A short conversational clip from a YouTube video where two speakers discuss improving sales by using a discovery chart with targeted questions to uncover client pain points—especially scalability issues—and shifting from taking orders to acting as a media consultant who helps clients move from A to B. The clip emphasizes discovery-driven sales as more valuable than transactional order-taking.
That's worth the entire retainer package right there that you charge, you know, figuring out one of their problems of scalability. So, yeah, I'd say just having this, like, a discovery chart with actual questions to ask a client is. That's what's really changed my. My sales process.
Yeah, you're actually getting to know them, their pain points, as opposed to, like, just taking orders from them on, hey, I want this type of video, or, hey, I want this. It's like, no, hold on a second. Let's take a look at what you're actually doing, see if we can actually help, and then help you get from A to B there and you become more of a media consultant.
