Short monologue (YouTube video) arguing that leaders must set higher standards for themselves and the people around them; the speaker takes personal responsibility for team mistakes and frames raising the bar as essential in running a business.
Chapters
And the other thing, too, is I think we just don't have high enough standards for ourself and for the people around us. And the only reason that the people around me are at these or taking these actions or performing this way is because I didn't set the bar high enough, which is my fault. And one of the interesting things I think about running a business is, like, all of the wins are your teams. All the wins go to your team. But then all of the blame and all of the problems fall on you. So, like, if one of my team members messes up, that's on me, right? If they say something to a prospect, or say something to a lead or say something to a client, like, ultimately, it's my fault at the end of the day. So I think it's raising the standards.