Short conversational video advising a clear client-communication workflow: create a private Slack channel per client as the primary communication channel, and use Zoom (or phone) for calls when needed. The speakers emphasize that centralizing communication prevents messages from being lost across texts, email, voice notes, and calls.
One of the biggest things I hate about client communication.
Is using things like email. If you're struggling with client communication and you don't really know what to use and you feel like you're struggling there.
I'd highly recommend.
Using Slack. So what we do is we create a private channel for each one of our clients on Slack, and we tell them that's the only way that they.
Can communicate with us. So we'll do Slack and then we'll do Zoom calls if we need to.
Communicate on the phone or on Zoom. And what I've found is it just helps with communication, client cadence.
Not missing anything. Because I used to have basically people texting me, calling.
Me, sending me voice.
Notes, emailing me, sending me all these different messages on all these different platforms.
And things would get lost in translation.
And I wouldn't have a way.
To keep everybody organized. So if you're struggling with client communication.
I'd highly recommend trying to use something.
Like Slack to keep everything organized and make sure that all your client communication is in one central place.