A short training transcript advising sales/service staff on how to discuss client payment methods: encourage framing that most clients pay in full and avoid immediately offering alternative payment plan options because that invites questions about lower upfront costs and undermines the sale.
Okay. I like where you were going in the beginning here. Most of our clients pay in full. That's good. I know. I think I taught you that one from our training, which is good. I like it. But don't bring up other options. So if she's like, yeah, most of our plan. Most of our clients pay in full. Okay. Did you need a payment plan? Most of our clients pay in full. Did you need a payment plan? Instead of saying, we. We have other options. Because when I say that, what are the other options? Can I pay less now? How much. How little can I put down? Right. So, like, that's. That's some of the issue here. Okay. Okay.
