Recruiters need sales training from day one, not just placement skills. The speaker argues that teaching new business early builds credibility with clients, prevents the exposure many firms faced in 2023 when staff couldn't generate revenue, and stops false confidence from keeping recruiters stuck in easier tasks.
Chapters
I just think everyone should be taught new business from the get-go, purely for the fact that, that, you know, that is the toughest part of the job. So I appreciate you need credibility with customers whilst kind of going into meetings or pitches with them. As we've seen in 2023, it's where businesses truly got exposed and got hurt, right? If you've got 80% of a business that can't go out there and win business, that long term it's going to hurt you. It gets them out of their comfort zone. It stops them from thinking, thinking they're better than what they are. Because if you're just a delivery consultant thriving on making placements, it is on paper an easy job to Hishem Azzouz. So I think obviously you need to give them the tougher part of the role as well from the early stages of their career.