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A manager telling a consultant to make more calls is like telling a 5-foot-4" basketball player to be taller. Instead of scripting or micromanaging, managers should ask questions after calls to help consultants figure out what went wrong.

A manager telling a consultant to make more calls is like telling a 5-foot-4" basketball player to be taller. Instead of scripting or micromanaging, managers should ask questions after calls to help consultants figure out what went wrong.
What does like telling people sound like in a recruitment context? Be taller. Be taller. Be taller. I mean, it's what it sounds like, you know, it's like saying to a 5-foot-4 basketball player who wants to make the NBA, be taller. You know, it's— that's what it feels like for the consultant. So be faster, do more, make more calls. It's all that sort of just talking about the output, you know, and, you know, ask these questions, say this, say this, you know, get it over the line. You want to get the deal over the line, you You know, I don't think it happens as much now, but I used to see managers literally in the ear of the consultants telling them what to say next, you know, rather than use it as an opportunity to spend some time after that call to reflect and ask some questions.

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