Hishem Azzouz explains why discovery calls and role briefs need to be separate meetings. The discovery call should explore what the client has already tried and what worked or failed, not dive into vacancy details. A separate role brief with the recruitment team captures the specific behaviors and responsibilities.
Chapters
Right. And like we spoke about her process where the first step is that discovery call and that's where you're saying, look, yes, I understand you have roles, vacancies, we can talk about them, but what have you tried so far? What hasn't worked? What has worked? Like you need to understand.
You've got to stop people talking about the vacancy. Actually, you've got to push back because the client might want to jump into that. The other reason we push back is because we've, we've got two different teams of people that they're going to have a conversation with. So they're going to have a discovery call and then they go on to have a role brief with the recruitment team and We're really conscious that it can't be telling the same thing twice. So we've got to really separate, okay, discovery is more strategic, you know, how can we help? And then role brief is, right, okay, tell me about the behaviors and responsibilities for this job.