Hishem AzzouzHost Of Recruitment Mentors Podcast

How We Measure Team Success

Name: How We Measure Team Success
Uploaded: 2026-01-23T17:39:26+00:00
Duration: 37 s
Channel: Hishem Azzouz
Description: In this segment of the video "How We Measure Team Success," the speaker outlines the primary metrics he uses to evaluate recruitment team performance. He…

23 Jan 2026 · 1 min

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In this segment of the video "How We Measure Team Success," the speaker outlines the primary metrics he uses to evaluate recruitment team performance. He emphasizes Profitability Per Head (PPH) as a core financial indicator, noting that in the US a healthy benchmark is over $20,000 per head per month. He also stresses the importance of "contribution," defined not by profit but by the number of team members actively closing deals each month. The speaker warns that senior consultants who go two to three months without closing a deal represent a serious problem, and he calls on brand and team leaders to ensure consultants are consistently fed with opportunities and supported. The overall message is that both quantitative financial metrics and qualitative activity metrics, backed by strong leadership support, are essential for measuring and driving team success.

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I definitely look at PPH. So PPH is a metric that we measure, profitability per head. So in the US, we look at being over $20K per head per month as a healthy line in the sand. So that's a key metric that I'd look at. Contribution is a big one. And I don't mean contribution in terms of profitability. I mean contribution in terms of the amount of people in the team doing a deal. So I think the worst seat in recruitment is if you're sitting there and you're a consultant, a senior consultant, and you haven't done a deal for 2 or 3 months. That's the worst seat in recruitment. And so we want to put pressure on our brand leaders and our leaders to make sure that everyone's being fed and is being supported. So how many people are doing a deal per month is a really important metric that I look at as well.