A recruitment firm leader explains why turning down quick deals matters. He uses a 10-point assessment to vet partners, and walks away from work that would hurt candidates or the long-term business, even when it means losing immediate revenue.
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Something about that is standards. It's pretty easy to drop your standards, right? Especially in our world where you can see such a quick return. You can talk to one person, introduce them to another person, and before you know it, you're sending out an invoice. And it doesn't necessarily need to be a great deal. We think that's short-term. We've created an experience that is partnership rather than execution. And it starts at the very beginning with each partner that we onboard. We then measure in a 10-point system what we're going to help them with. In those conversations, sometimes we see some businesses not prepared to commit, they're not prepared to partner, and sometimes you think, would be really easy to fill that job. And then you take a step back and you think, but what's the candidate experience going to be like? You're not going to be able to manage, and then you're going to have that experience in the marketplace. I spoke to this recruitment person and I didn't get any feedback. So it's just maintaining those standards. It's just having the strength of character to say, no, I can't help you. Even if you think there's a quick win, in the long term, that doesn't create a sustainable recruitment company.