Hishem AzzouzHost Of Recruitment Mentors Podcast

Why recruitment with no KPI’s led to chaos.

Name: Why recruitment with no KPI’s led to chaos.
Uploaded: 2025-04-08T16:00:37+00:00
Duration: 39 s
Channel: Hishem Azzouz
Description: In this spoken narrative, the speaker recounts how his company initially thrived by hiring five people without setting any key performance indicators…

8 Apr 2025 · 1 min

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In this spoken narrative, the speaker recounts how his company initially thrived by hiring five people without setting any key performance indicators (KPIs), relying on cultural fit and informal learning. As the team grew, the next wave of hires lacked recruitment expertise because the organization never formalized hiring metrics. When the leadership finally attempted to introduce KPIs, the new employees found them intimidating, leading to confusion, poor recruitment outcomes, and ultimately high turnover. The speaker reflects that the absence of measurable targets caused chaos as the business scaled, highlighting the need for structured recruitment processes and clear performance metrics.

Chapters

I went on a recruitment podcast and I proudly said I didn't do KPIs. What a knob. First 5 hires, it was brilliant. We were profitable. I didn't need to set anyone any targets because they got the game. It was learning by osmosis. It was wicked. Next 5 hires come in. Well, how do I do my job? Just copy us. Don't worry, we trust you. We love you. You do your job. You don't recruit. Yeah, you'll be fine. Before you know it, we've got 15 people in the business. 10 of them have no idea how to do recruitment because we don't do KPIs. That's the old way. And they're like, what? What's the new way? As soon as we tried to bring them into the business, they're like, not the KPIs, they're terrifying. So we could, we ended up having to lose a lot of those people in the end, but we learned the hard way.