Jeff Langmaid presents Patient Pilot and highlights two linked systems: Campaign Autopilot (automated weekly reactivation emails sent to an entire patient list) and Patient Navigator (lead-scoring and daily visibility into who is ready to reactivate). The segment frames these as an automation upgrade for re-engaging inactive patients and boosting schedule fill.
Patient Pilot does have two powerful systems within it. Number one is Campaign Autopilot. Campaign Autopilot sends weekly automated done for you reactivation emails to your entire patient list. That's every single week, personalized for your practice. Awesome information. What does that do? Well, that drives Patient Navigator, which is the new part of the system. Patient Navigator Lead scores your patients and gives you every single tool you need to reactivate them. So again, Campaign Autopilot, we're talking about automating your patient engagement each and every week. And then Patient Navigator Navigator shows you who is ready to reactivate every single day. And it is a massive upgrade that we're bringing and something that, quite frankly, I've never seen before. You might have systems that you use for new patient leads in terms of understanding whether it's lead scoring or how hot they are or the engagement, but I have never seen anybody bring anything to the market, which is why I'm so excited about it. That does this for the most valuable asset you have, which are your inactive patients.
