By how much were new patients reported to be down?

Jeff LangmaidFounder, The Evidence Based Chiropractor

🤯 ChiroHD's CEO on Why Dashboards with 900 Metrics are USELESS

30 Oct 2025 · 1 min

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A short monologue by Jeff Langmaid (ChiroHD) criticizing dashboards that present excessive metrics (e.g., “900 data points”) because they are hard to act on. The speaker favors concise, actionable alerts — one screen that tells a user what to do — rather than broad metric-heavy dashboards. He gives an example alert: “your new patients are down 40% over last month,” and emphasizes investing in signals that prompt simple follow-up actions (check marketing, vendor changes, etc.).

Questions this video answers

40% over last month.

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My goal is I hate dashboards that have 900 data points, and you really can't decipher what to do with that data. We're really, really big on. I'd rather give you one screen that says do this than than give you any metric. I would love if we never had a metric and we just said tomorrow. You guys really need to work on your, your financial talk or your doctor's talk, because we see this is causing problems. We really love actionable data where you we can bring something to your attention that you don't have to go study a chart for or something like, hey, your new patients are down 40% over last month. You. Did something change with your marketing? Did you switch companies? Like, we really love those ideas, and we're going to continue to invest in those.