Jeff Langmaid (YouTube video) urges small business owners to focus on the process—consistent action steps—rather than obsessing over distant outcomes. He argues desired results (e.g., new patients, revenue) should follow predictably from doing the right daily/weekly work, not chance.
The outcome is what you wanted, not by chance, but because you took the action steps along the way. And often, I think all of us as small business owners, I'll speak for myself and all the businesses I'm involved in, we all, I think, have this weird tendency to get scooped towards, like, the result. Right. What's the number? What, you know, how many new patients did I. Did we have this month? How much revenue did we collect? And it's like, that should almost be a foregone conclusion where it's not even, you know, it's like, yeah, of course we did that because we did the steps all month long to get that output, right.
