Dr. Josh Satterlee: Skyrocket Patient Trust by Putting Them First!
25 Jan 2025 · 0 min
0:13
Short excerpt from a YouTube video (Jeff Langmaid, referencing Dr. Josh Satterlee) giving practical advice on increasing patient trust by centering communications on the patient’s experience. Key recommendations in this excerpt: focus on what patients are going through in life, educate and entertain them, and drive engagement with other digital properties (e.g., Facebook) — doing so will significantly increase the practice’s trust and like factor.
