Jeff Langmaid walks through three Jane Payments updates: a refined AR report, a new pay-balance button in patient statements, and an upcoming auto-send feature for balance-reminder emails the day after insurance processing.
We talked about getting paid being so super, super important. Jane has made some just some basic functional changes to how our report works for your outstanding balances, the things your AR or accounts receivable report. And one of the other key things that we did is we actually added the ability to add a pay balance button. So if you're utilizing Jane payments and taking those payments through Jane, it used to be that you would send a statement off and they'd be like, great, now I know what I owe. And then you'd have to go ahead and send a pay balance email as a separate email. And one of the key things we did because we know that the timeline around paid, we want to make sure it's easy not just for you, but for your patients too. Now you send that statement already has a pay buttons on it so they can go ahead and click it. They know exactly what they owe and why. They click that button and away they go and they're going to pay that balance for you securely. Where also is and this is a bit of a sneak peek, but we are actually working on a feature that is currently going to be rolling out into beta that is going to send those emails automatically. So once you have processed your primary and if necessary your secondary and if there is a patient pays balance remaining the following day, that email is going to go out automatically. You don't have to click any buttons, you don't have to send anything out.
