Jeff Langmaid explains why Google Reviews matter for healthcare practices. He shows a workflow using Zingit that texts patients after appointments with a link to rate you on Google, removing friction so satisfied patients actually leave reviews.
What docs need to know about Google Reviews and how does text play an integral role in that? Google reviews have really become the way that our society finds businesses, finds things that suit their needs. It's a, it's a new way to shop. And if you don't have that what we call the local SEO presence or those, those Google reviews supporting your online Persona and reputation, it puts a lot of barriers in front of a new patient who might actually be your ideal patient. They're trying to find you and it's hard for them. And to answer your second question, how do we leverage text as part of that conversation? Well, to give you a very specific example, an office that uses Zingit, when a patient completes an appointment, they get a text on their phone and it says how you know, how was your experience? They click on five stars and it immediately will log them into their Google account and take them to the point where they can post and share that Google review. When you make it really easy for your champions and your patients to leave you those online reviews, they want to.
