Jeff Langmaid explains why Jane's software for chiropractors works: the product is half software, half support team. The company hires people who believe in helping the helpers and trains them to be completely focused on customer success.
We always talk about how, like, support, you know, our product is like, obviously, Jane, but the other half of our product is our support team. It really is, like, the beating heart of everything. So we focus on hiring people who, like, genuinely want to help, who are aligned with our value of helping the helpers. That's all of you. And so I think it starts there, and then it, you know, we just have, like, a really extensive training program, and the people doing the training are all very, you know, bought into this concept of, like, we are here 100% for our customers. Yeah. I mean, it's just, like, a really, a strong value of ours to be supportive.
