Safety questions in documentation often get ignored or defensive responses. Being honest and transparent about safety concerns lets you give rational, direct answers without claiming absolute truth.
Often the question of safety can come up, and I find there's a lot of docs out there that aren't sure how to answer it. I'm going to say super effectively. It's either brushed under the rug sometimes. Other times there could almost be a little bit of defensiveness. If we're honest with each other about how we might answer questions around safety, and neither needs to be the truth, I think there can be a really rational, direct and clear answer. And we're going to talk about some of that on today's episode.
