Stop the Jargon: How to CONNECT with Patients Like a Pro
20 Nov 2024 · 0 min
0:17
Jeff Langmaid (speaker) advises that, over time, he has intentionally become more casual and less formal in his role as a healthcare provider. He argues that a more casual (but not sloppy) approach better supports human connection because providers are humans talking to other human beings. The remark frames the video's theme of stopping jargon and connecting with patients through conversational, human-centered communication.
