A short YouTube discussion where two speakers praise Jane's online booking feature from a patient and provider perspective. Speaker A recounts switching to Jane after a seamless patient booking experience; Speaker B urges providers to enable online booking for convenience and patient retention.
Actually, this was my introduction to Jane was as a patient. So this was the thing. This little booking by Jane down here at the bottom was what got me to actually look into Jane. And now here I am working for them. So I loved how easy this was because my entire life has been spent sitting with clipboards in an office and checking boxes and this was so easy. I got to do it, like at the time that I booked and I loved that. So this is probably one of my favorite parts of this is the patient experience. For sure.
I think it's great. I'm just going to touch on some very briefly here, which is docs. If you do the opportunity, availability for online booking, currently, I'm just going to strongly encourage you to do so. Convenience is so critical with how people utilize healthcare now. And if your practice does not make it as convenient as possible. And the bottom line is most of us don't answer our phones 24, 7. Even if you did, still having the opportunity and availability for those that do not want to speak on the phone, or if you're not answering the phone, can't get a hold of you until the next day, it can sometimes be five minutes and they're on to the next provider.
