Short excerpt from a speaker emphasizing that high-quality visual and interaction design in a healthcare platform matters to both clinicians and patients. The speaker frames design as a trust-building, usability-driven goal: the product should “just work,” look modern (compared to Apple), produce understandable reports, and not hinder care.
We care about how the platform looks like, everything that we do, we want to be top notch. And we've actually heard that not only from the clinician side, they appreciate it, but also the patients. Like, the patients feel like, oh, I'm actually getting the top of the line here. I'm getting something that looks like Apple. Like it's not some 1990s software that is clunky and difficult to understand or read. It just works. That's our motto. It should work every single time and it should look good. The report should be understandable and it should be here to help, not to hinder.
