Jeff Langmaid argues that bloated teams destroy profits. He points to chiropractic clinics, where staff per chiropractor has already dropped compared to 20 years ago and will keep falling. The fix: use technology and pay the people who actually generate revenue.
No business can afford it. No, 80%. No, there's a million factors, but it's like, that's where having a massively lean team, utilizing technology and like paying who's making the money, the delivering the service makes the money. Doesn't mean 80/20 is right, but it's like, that's something worth paying. That's worth paying for. Where if there's other things, I think the day of like 20 person, you know, I got 3 people front of house, 2 people back of house, 1 biller, 1 lady or guy who just does it. It's like that just cracking people all day. All day. But I think having these— I'll just be blunt to say, like, bloated teams within a space. That's where I think there's a lot of margin to be had that maybe 20 years ago, you know, almost every chiropractor— I guarantee you right now there are less team members per chiropractor than there were 20 years ago. And I think that's going to go down even more dramatically.
