Jeff Langmaid asks if patients will resist new payment processing. PracticePay's terminals accept tap, chip, swipe, Apple Pay, Google Pay, Zelle, Venmo, and PayPal. No merchants have reported patient pushback, and patients can avoid fees by choosing Zelle, Venmo, cash, or checks instead.
From a patient perspective, does this change things? If I'm a patient, can I still pay with a credit card, for example? Is my bill normal and customary, or is it totally different? How does it work for docs that are really unsure of how this works in any capacity? Can you still tap a card? Can they pay online or in person or both? And then from statement perspective, any big changes docs need to be aware about?
Great question. So PracticePay's— our terminals accept any and all payment types except for crypto. So tap to pay, chip, swipe, Google Pay, Samsung Pay, Apple Pay, We also connect Zelle, Venmo, PayPal. There's one other service I can't think of off the top of my head to your bank account. And so you can print off a sheet with QR codes and just leave that next to your terminal. In terms of patient pushback, I have about 15 merchants right now using Practice Pays. I haven't had any of them come to me and say, we're having patient pushback. If the patients do not want to pay that processing fee, they can use Zelle, they can use Venmo, they can write a check, they can use cash, right? They are not forced to pay that transaction fee.
That's fantastic. So there's, there's definitely options there.
