In this interview, Jeff Langmaid and Mason discuss how remote therapeutic monitoring (RTM) can transform chiropractic practice by providing new billing opportunities, recurring revenue, and extended patient engagement beyond the clinic walls. They explain that specific RTM billing codes can generate $50+ per encounter when used correctly, allowing chiropractors to monetize the critical time between visits. The conversation covers both insurance‑based and cash‑based models, including the use of a “super bill” that patients can submit to insurers. They highlight the shift toward health‑tech, noting that physical therapists already use digital musculoskeletal platforms (e.g., Sword Health, Hinge Health) and that chiropractors can blend their hands‑on expertise with such technology to stay relevant. The interview emphasizes the future role of AI and digital tools in musculoskeletal care, predicting that within 2–3 years chiropractic will be positioned as a key point‑solution for musculoskeletal injuries through remote monitoring.
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This is a really, really big deal, and I want to come back around and make sure everybody listening and watching heard what you said. You got to check with your own plans, your own municipalities. All of those caveats apply, but there are official codes that allow you, when the process is done correctly, in many cases, to be able to have billables of $50 or more, depending upon what you're doing, based upon the engagement that you're having with the patient. That does 2 things. One, it provides a better patient experience, in my opinion, because the patient's more connected to your practice. It allows you to extend beyond the 4 walls of your practice. It allows you to be able to generate revenue without necessarily having to just be bent over the table doing that. Nothing wrong with being bent over a table, take care of all the people. But man, what about all that time between visits that we know is so critical? Your ability to monitor that can be monetized in many cases. And that's where we go to that monthly recurring revenue model. You think about— How many? We'll just make it basic and easy. How many primary insurance-based patients are coming into your practice each and every month? Many of them will likely qualify for the opportunity to have this remote monitoring, so that can stack up over time as you continue to engage with your patients, guide their recovery. And in my opinion, Mason, you correct me if I'm wrong, but this fits very well in with doctors who are movement-based using movement assessments, which yeah, everybody's gonna many patients feel better within a few adjustments, but. I always say you have to continue care to create change in habits. How do you think remote monitoring plays a role in that?
Big role. It plays a big role in it because now, like we mentioned earlier, now you're able to see more and be able to correct better beyond the clinic. And I want to add something that I failed to mention earlier. These codes are just not for in-network insurance. You can also use this in a cash-based practice and just bill your patients monthly, or we, in our platform, we created a super bill. So that super bill will print out and you can just send it to your patients and they can send it to their insurance. But at the end of the day, when you're looking at the future of care and how we are right now, remote therapeutic monitoring is placing chiropractic into the forward of healthcare. As we are in this shift, wherever we are, we all know that there's a shift. We're hearing about AI, healthcare tech. It's all happening right now. And, you know, as a chiropractor, we were really, really good in the industrial phase of things, and that— and we were really good at cracking necks and taking checks, and it's great. There's nothing wrong with that. But as we move more into this tech era, we have to be able to know how to play in this era, and remote therapeutic monitoring helps us play. I don't know if a lot of chiropractors have heard, but physical therapists, they already have a digital musculoskeletal platform— Sword Health, Hinge Health, Chiro Health. They're already playing within the future of where healthcare is. And so it's already planted that they're really good at exercise. The one thing they're, they're, they're not good at yet is that, that touch. And if we blend our chiropractic skills with technology, I have no doubt within the next 2 to 3 years, we will continue to forward thinking of what musculoskeletal injuries should look like compared to just focusing on exercises and AI. So I'm really excited about this opportunity that remote therapeutic monitoring has for chiropractors. Not only for outcomes, but how do we get restructured into the healthcare system as being a point solution for musculoskeletal injuries?
Yeah, that is very, very well said. Thanks so much for checking out that interview. If you liked it, we have plenty more available. You can check out the next interview right here.
