Joe DownsCEO & Co-Founder, Belrose Storage Group. Founder, Storage Moguls.

At Risk Tenant Monitoring Practical Risk Signals

22 Apr 2026 · 1 min

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This content was created by Joe Downs. This content was uploaded by Joe Downs. This is a YouTube video titled "At Risk Tenant Monitoring Practical Risk Signals" (uploaded 2026-04-22). The excerpt is a single-speaker presentation segment offering practical guidance for property/self-storage managers on identifying and proactively managing at-risk tenants (e.g., no access in 60+ days, unresolved complaints, month-to-month leases, recent rate increases) and on simple tenure-recognition practices (notes at 3 years, personal calls at 5 years).

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Third, at-risk tenant monitoring. Monitoring. Maintain a list of tenants showing risk signals. Something like no access in 60 or more days, recent complaint that may not have been fully resolved, month-to-month lease with no renewal conversation, rate increase implemented in the last 60 days. Review this list monthly and make proactive contact with each at-risk tenant. And fourth, tenure recognition. A tenant who stored with you for 3 years, they should get a note. Tenant who reaches 5 years, they should get a personal phone call. These gestures cost almost nothing and signal something important.