Joel Silverstone presents MOVE, a four-step framework for more effective business conversations: Mindset (clarify your intention versus objective), Open (ask curious questions and listen), Verify (confirm what you understood), and Engage (propose next steps from that validated understanding).
Hi there, I'm Joel Silverstone and welcome to MOVE. Now, an actor's job is to move the other actor. If they don't move that actor, the scene falls flat. Well, in business, we want to move our conversations forward in sales, leadership, difficult conversations, presentations. MOVE stands for Mindset, Open, Verify, and Engage. Now, mindset is that moment before. What do you want? What is your intention versus your objective? Your objective might be close the sale, win the argument. Your intention could be about building relationships or deepening the trust. Open is about asking genuinely curious questions and listening for accuracy, not assumptions. Verify is to make sure you got it right. Did you get the emotions and did you get the facts correct? And that earns you the right to engage. The that call to action, those next steps. I look forward to helping you and your organization moving your conversations forward.
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