AI Is Not Taking Every Job
In this segment, AI commentator Kevin Surace addresses the common concern that artificial intelligence is stealing jobs. He explains that certain roles—such as manual software testers and some offshore customer‑support positions—are vulnerable because they do not scale well with AI and lack transferable skills, meaning those workers will need to reskill. Conversely, many customer‑support functions are being augmented rather than replaced, with AI handling routine calls while humans handle higher‑value tasks. Surace cites a Wall Street Journal analysis showing that, over the past two years, 640,000 new jobs containing "AI" in their title were created—far outpacing any job losses attributed to AI. He concludes that the feared AI‑driven job apocalypse is likely overstated and that the net effect of AI on employment is positive, though it does require targeted reskilling for affected workers.
