Kevin Surace explains how generative AI will disrupt outsourced QA testing. Firms like Wipro and Tata employ hundreds of thousands of human testers and resist AI because it threatens their hourly billing model. AI can write and execute thousands of test scripts for $4 per hour, undercutting human testers at $8 per hour.
This is why people who learn AI now will have a massive advantage. We see this in the QA space, software QA space.
One of the big problems is the largest QA outsource providers, right, are Wipro and Tata out of India. And we're talking about they employ hundreds of thousands of people, mostly in QA. So they know me well and I know them well. They've said, I don't want that technology anywhere near our shop because we charge by the hour. And what are we going to do? This thing writes thousands of scripts, runs them, and hands you the results. I, I need a robot overlord or 2, but I don't need 800 people on this team that I'm charging for right now. Right. So that's an interesting problem, isn't it?
It is. Especially, I think, those lower charged countries. So you got India, Southeast Asia, somewhere in East Europe where it's cheap cost of labor is where they're going to get hit the most. Because instead of offshoring for $8 an hour, I can pay $4 to an AI for the hour for the token use and get better results because you still have to direct them the same whether it's a person or a computer.
And it turns out when we, when we look at the cost of this, we're taking $8 an hour to about, you know, pennies, literally $0.08 or something like that. It's crazy.
