A short excerpt from a YouTube talk by Kim Zoller describing an "inside-out / outside-in" method for working with teams and leaders. The speaker outlines starting with intention, mindfulness, values and behaviors (the inside-out), then assessing leader behaviors and team growth (outside-in). Emphasizes that leadership empathy is a critical, learned skill.
Every team is different, and yet there are elements that are very similar within each team. And so we have really an inside out, outside in method of working with a team, working with a group of leaders, executives, to really say where they are and where they want to be. If you look at it as a step by step process, the first step is really looking at their intention, their mindfulness, their core of who they are, their ways of work, their values. It builds all on behavior. And so then you have to look at, well, how do our behaviors as a leader define us so that we truly are growing our teams? And we know that everything from leadership empathy, which is the most important leadership skill today, is not an inherent behavior, it is something that is learned. Leadership empathy is a skill.
