Live coaching: What You Tolerate Becomes The Standard

What you tolerate becomes the standard. And that's where we talk about raising the bar and having that lower standard, lowers the bar and everyone just meets it. And then that also results in underperforming. We see it in the businesses all the time. You'll have a swing where one team member doesn't do so great, then everyone else starts stepping down to it. So small issues ignored, they become a habit, it still gets ignored, and then it becomes a performance issue, which then has to be dealt with. But then it becomes awkward and it's emotional and it's just harder to fix from day one. So if you have the early conversation quickly and calmly, then your late conversations stop happening and they're far less uncomfortable.