Speaker Louis Massaro argues businesses should be built as repeatable, systematic "model businesses" so they can pivot quickly when external conditions change (labor force, regulations, prices). The clip frames the problem and motivates preparing systems and processes that allow small adjustments rather than wholesale disruption when shocks occur.
Most people are thinking about the future and all the turmoil that it could bring and the hardship that it could bring and not focusing on how do I build my business in a way that when and if something happens, I'm in a position to pivot, right? I'm in a position to where, hey, you know what, things change with the labor force, things change with regulations, things change with prices, right? Whatever it might be, how do I put myself in a position that I could pivot? And so how do you do that? Building a model business, building a business that is running systematically so that when a new situation arises that maybe you predicted and maybe you didn't, but you really can't take action on much until it's actually happening, wouldn't you want to be in a position where your business is ready to go? You know what? Let's just make a little adjustment.
