Speaker Louis Massaro introduces the idea of shifting from a people-driven business to a process-driven business. He argues that building repeatable systems and training a team to run those systems (rather than relying on individuals) lets the business operate like an independent operating system and prevents the business from consuming the owner.
Who feels like the business has just completely consumed you, right? It's just, let me see a show of hands. Who feels like it's either now or at some point, you felt that whole business just completely consume you, right? That's what happens when it's a people driven business. We want to create a process driven business. We want the business to be an operating system that operates without us. Right? We're not part of the system. We're not the dispatcher, we're not the salesperson, we're not the mover anymore. Right? Doesn't happen overnight. It's a transition. So what is building a business? What is what, what is that all about? All about your systems and your team, right? You want the systems to run the business, and you want the team to run those systems with a set of processes that right there changes everything. Changes everything.
