Mark Gillilan of Kyoto Botanicals explains why the company offers a 30-day guarantee on CBD products. It takes the full 30-serving supply to know if it works for you, and most repeat customers found success after that trial period. If you don't like the taste or effects, you can return or exchange it.
I don't just slap a guarantee on it for the hell of it. It has meaning. We do it on purpose here at Kyoto Botanicals, and it's because you need to use the entire bottle. So I truly do stand behind this category. I stand behind every one of our products. We have a huge number of repeat customers that love them and come back every month and take it every day. And I want other people to try to come up with that kind of a routine that they can be happy with. But happy is really the key there. I want people to be happy with it. And part of that is the 30-day guarantee. I want someone to get a bottle, whether it's our tincture or a jar of our gummies. I want them to get it and give it a good try. You really need to take it for the full month. So we have 30 servings in our tincture, we have 30 servings in our gummy, and I want people to get it. I want them to try it every day for those 30 days. And then if you're not happy, I want people to return it, exchange it, try something different. I have tons of long-term customers that started with us because of this. They bought it, they tried it, it didn't work, or they didn't like it, they didn't like the way it tasted, and I helped get them in something else, and now they're loving it, and they're happy, and they're taking it every day. So that's kind of my thought about our guarantee and that it actually means something. You'll work with me and we'll get it taken care of for you.
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