Mark Given, an Amazon bestselling author and realtor, teaches conflict resolution based on Marshall Rosenberg's principle of stopping trying to make others do what you want. The program covers communication strategies, tools for understanding conflict, and trust-building methods for personal and business use.
Chapters
Hey, I'm Mark Given, Amazon #1 best-selling author, 25-year realtor, and widely known national speaker and teacher. And I'm excited about sharing with you some of the knowledge and experience I've gained over a lifetime of serving in sales and leadership responsibilities. Marshall Rosenberg said, "To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want." I believe that too. And so in this program, we'll evaluate the secrets of improved communication, apply proven ways to deal with internal and external conflict, create easy systems to help us better understand conflict, and uncover solutions to get improved results on a more consistent basis. We'll analyze together the strategies of implementing stronger conflict resolution skills and apply systems that build trust with the people that we lead and serve. So please sign up for the program and invite a friend. I promise that I'll work hard to give you a program full of relevant and valuable skills to improve your life in and out of your business world. I'm Mark Given, and I'll see you there.