Mark Hamilton worked as a dishwasher but studied how the restaurant actually operated: customers, the menu, the location. That curiosity showed him what was broken and how to fix it, which saved the business.
What made me different than the other dishwashers. Whereas they follow their specialized tasks, their specialized thinking, I naturally got curious. I studied the customers who came in. I studied the curb appeal. I studied the food choices. I studied the restaurant's location. I studied its relevance and access in the small town. Then one night, after spending weeks studying the business, everything came together in my mind. All the pieces came together like a puzzle revealing a puzzle picture that saved the restaurant and has it still going strong decades later. I want you to change your mindset from just getting through your specialized tasks. Change your mindset to being curious at work.
