Mark Hamilton argues that large companies waste employee creativity by breaking work into repetitive tasks. He treats his publishing staff, including custodians, as entrepreneurs with ownership over their work, making them more creative and productive.
Shut up and do your work and pay your taxes, right? Cookie cutter jobs, that's what most big companies are broken down by. It's just do your 10 tasks, turn them in at the end of the week and if you do that good, then you do the same thing next week. Be sure you pay your taxes and on with you. Now the elite few, what I call you know, the leaders, right, the leaders at the top, they benefit from everything but what a loss to the company by not tapping everyone's creative mind. So I recognized this early on in our business, in our publishing business and I was determined to bring out the great creativity in every person who worked for me even at the so called lowest levels. Let's just go down to the cleaning, you know custodians, right? Set them up as little entrepreneurs so they can get creative and be productive and be a better value creator contributing to your company.
