This is a YouTube video titled "Best Sales Coaching Tool for 2023" created in November 2022. The content features a single speaker named Jacques from Spinify discussing sales coaching strategies and demonstrating tools designed to improve sales rep performance, such as scorecards, leaderboards, task assignments, and performance grids. The video aims to provide insights into tactical coaching methods and how to enhance team cohesion and individual growth in a remote work environment.
Hey guys. Jacques reaching out from Spinify made you this quick video to discuss sales coaching. Here at Spinify, we believe that the way that a rep is coached can make a tremendous impact on their day to day performance as well as their career growth. Now notice how I'm saying coached and not managed. Coaching gives you a strategic advantage where you can be a lot more tactical about how you assist a rep, improve their skill set as well as achieve all their goals. I'm going to show you a couple of cool tools that are going to help you do the exact same for your team. Number one, you're going to have access to a scorecard. This allows you to see all the points that your rep is earning and you can click on it and drill down a little bit further, add points if you want. Take a look at all the leaderboards and competitions that they're involved in, where they rank and how they're stacked up against others. You can take quick notes to bring up in a one on one. Assign tasks that are going to be visible to them with a specific due date. Specific due date. You can color code them as well. Red. If it's an urgent matter, create that task and then you'll have statuses. So it can be a new task, something that they change into working on. Most importantly, if they get stuck, they can raise that flag with you. Now you don't have to wait till that next one on one or that monthly review. Work on it together. Especially in this remote environment, this is a great tool to create a lot more cohesion between you and your rep. Make sure that you're addressing their needs urgently and then also that they're improving at a faster pace. Next item that I really love too is our performance grid. It might be our favorite coaching or my favorite coaching feature of ours. You can take a look at something like call analysis where all their KPIs are being pulled into the system. And now we're giving you a weighted score that is not only present but also predictive. So you can see how the reps are doing now and how they're going to be doing in the future. We break this down into specific quadrants. Reps have a view of this too. They can see where they stand, where the rest of the team stands. That's these orange dots here. But they, but not who the rest of those reps are. So there still is a level of privacy, but now it creates a little bit of understanding of hey, this is how I'm performing versus the rest of my peers. You can take a look in a quadrant where you have high KPIs and high activity. A quadrant or maybe you have high KPIs, but you're not quite hitting your numbers yet. Someone that's not hitting enough of their calls, period, so not enough effort, and then someone maybe that has too short of a talk time. So it gives you different ways to coach your reps based on their skill set and also be able to predict where the rest of your team is going. Is it a business process that you need to change or do you need to just focus on each individual? Let me know if you want to find out a little bit more about this in the comments. You can book a demo with me or let us know again anything else that we can do to provide you with additional information about coaching, and I hope to chat with you soon.
