The Monthly Wrap: Incentives That Motivate Your Teams with Spinify

Welcome, everyone. Thank you for joining another edition of this month's monthly wrap. My name is Mia and I'm the head of customer engagement here at Spinify.

And I'm Jacques, an account executive here at Spinify. If you're new to Spinify, we're a sales gamification platform designed to boost the performance and culture of your team.

Awesome. Well, today we'll be discussing all things incentives. So we'll be walking you through why incentives are important in the workplace, as well as how you can use them to get the best out of your team and show you how Spinify can help you build a successful rewards program.

Perfect. I'll go over the agenda quickly.

Transparency, I think, is one of the biggest things with creating a reward system. You want to be able to view progress and make sure that you're on the right track, but also make sure that the whole entire process is visible to everyone involved. I think if you just kind of. Obviously, like I said before, rewarding at random is awesome, but I also think that it's important that those sorts of things are done at a, you know, at certain times, not completely all the time. Otherwise it'll lose its exciting effect. I feel people will start expecting that they're going to get rewarded at random and that defeats the purpose. But rewarding at random is also important to keep up the excitement. So every now and again, just throwing someone a bone is always, you know, a good way to keep the. Keep them on their toes. But like I said in, you know, not all day, every day or it will lose its effect there. And also on that note, just kind of making sure that you're not rewarding for everything and everything, everything and anything. Otherwise, again, it will lose its appeal. Everyone will just expect they're going to get something for doing not much, which defeats the purpose of a rewards program. And then lastly, I guess the. The big tip here is to make sure that it's easy to use and manage for both the people who are getting the rewards and the people who are giving the rewards. If it's made too complicated, no one's going to bother. It'll be too difficult. You know, I feel like it's human nature to kind of put things in the too hard basket after a while if it's getting too complex. So if it's easy to use and manage, then, you know, the fun of it kind of stays afloat and everyone will be really excited to keep, you know, involved and want to keep striving towards what the rewards are in the end.

Yeah, yeah, no that was really well said. Me, I agree with everything you, you mentioned there. We've actually had a lot of really exciting examples of successful results that some of our partners have seen using these incentives. I was a partner in the insurance industry whose sales team had. They pretty much reached a ceiling of about 60 policies signed per day within two days of implementing an inceptive incentive program for half day every Friday to the top sales rep. Sales climbed to 90 policies signed per day. So they're still actually holding that average. It's about a 50 increase in sales. All from just having that nice reward that is very attainable. Everyone just chips in a little bit and then obviously that top rep, it cycles through. So it's something that is random, it's achievable as well. But overall you see the boost in the team performance. We also had a company that was in the travel industry which was really interesting to work with. But for them, what they provided was a quarterly or annual getaway trip for their top performers. They were able to see about a 92% increase in reps hitting their given targets just by implementing that incentive. Knowing that if you really push for a couple of months here at the end of the quarter, there's a chance that you're going to be able to get a getaway and maybe a really nice trip at the end of the year so you can achieve similar results as a company. The key, as Mia said, there is just to provide incentives that are realistic, provide prizes that the reps want, make it visible and easy to use and then more importantly, tailor it to your specific company profile.

Yeah, absolutely. That's amazing results. That's incredible. So as you can see, incentives are they get great results when they're implemented successfully and awesome that Spinify are able to help with that process. We have visible performance tracking and leaderboards, performance rankings which are visible to the whole team and automated achievement celebrations. So hard work never goes unnoticed, which I think is excellent. I feel like recognition is a really important thing thing for a workplace. And Spinify can help, you know, implement that automatically. So it's easy to. We have an easy to understand points and tier system. So that also helps with the performance rankings of each of the team. And we also have a fully customizable reward systems. So that includes prize wheels, badges, a reward store. We can also customize our tiers as well to your liking. To everything that we have, you can kind of make your own, which is, which is awesome because obviously not every company is the same and not every company's rewards program will Be the same. So it's, I think it's really exciting and really great that you have that option that you can just kind of make it your own. So not every single company is a one size fits all rewards program, which is really awesome.

Absolutely.

So, so I'll take you through a couple of things that we have in Spinify that you can use for your rewards programs. So start off with a bit of an overview of our rewards store and how that looks. So I'll just share my screen here. There we go. So here we have. We're logged in as Anabella and we are just going to go through a couple of quick little things. So those of you who tuned in last month for our monthly. Sorry, for our yearly reaction, I walked you through this particular tab here on the, on the desk, not desktop. What is this dashboard. On the dashboard page of the rewards tab here so you can see kind of what rewards have been redeemed so far. So to get to the rewards store, which is available to our kind of more premium plans, so they, you can kind of add little items, perks, whatever you want into your rewards store and then your players then cash in their Spinify points to redeem those rewards. So over here in the little present we have the store and here we have the points that are available to Annabella and we also have the rewards that are available to her. So as you can see the seven day vacation, she hasn't quite hit the mark on that one as yet. So she's still going to keep working towards that if she does want to get that seven day vacation. And then we've got a couple of days off the streaming voucher, free lunch and she can cash those rewards in. So it's just as simple as clicking buy and then they can pop in a note if they want to buy reward and then an email will come through to the admin. So then the admin can go and approve or deny that request and pop in a little note for the, for the player as well as to why that was approved or denied. You know, you can say congratulations or say sorry, this award isn't available at the moment. Pick something else or something along those lines. So that's sort of an overview of how that works. So the next thing I will go through is our badges. While I'm already here in this rewards section. So we've got our badges tab up here. So you can see we've already got a badge available, but I'm going to create a new one and this will be the star of the week spelled today. Okay. And then you can either upload your own image or you can select one of the ones that we have here. It can trigger to a particular achievement if you have one set up already or. And you can also trigger the. Select the trigger type as well. So whether it's just once in a period or several times. But I'm going to select manually award for this particular purpose, go to create badge. So one thing that you can do, you can see the badges here. One thing you can do just before I show you how to administer the badge, is that you can set up an achievement to go along with it. All right, so in the achievements we would go to create achievements and then we have a whole bunch of different achievements you can choose from. So let's go with something super fun. Yeah, this one will do. And we can have badges. Trigger will be a badge and then we've got automatically filled in that the type will also be badge. So that's what you want. So you can select who receives it. You can add in some different descriptions and tags here. So you know, use a first name or however you want to do it. You can say congratulations or whatever you really want to say. On the actual achievement itself, you can add in a little description and a message. So badges do have little things already set up. So you can use the default ones which I will do today, or you can set up your own using these tags. And then we've got our announcement so we're just going to leave these as they are. But you can essentially select a custom video or use the ones already in Spinify and you can either use a the user's achievement sound which they set up in their own profile, or you can set up on their behalf, upload a custom sound of your own if you have one on your computer, or we've got a whole bunch of preloaded ones in that you can use as well, set up however long you would like the achievement to be displayed. And then we've got our notifications. So this is essentially who will be notified away from the Spinify channel as to who will receive it. So you can send to the recipients list, you can either send it to your mobile or send it to the whole recipients list or not worry about it. And same with email as well. You can send the owner. There we go. So here we have. We're logged in as Annabella and we are just going to go through a couple of quick little things. So those of you who tuned in last month for our monthly. Sorry for our yearly Rewind. I walked you through this particular tab here on the, on the desk, not desktop. What is this dashboard. On the dashboard page of the rewards tab here so you can see kind of what rewards have been redeemed so far. So to get to the rewards store, which is available to our kind of more premium plans, so they, you can kind of add little items, perks, whatever you want into your rewards store and then your players then cash in their Spinify points to redeem those rewards. So over here in the little present, we have the store coming towards what the rewards are in the end.

Yeah, yeah, no, that was really well said me. I agree with everything you, you mentioned there. We've actually had a lot of really exciting examples of successful results that some of our partners have seen using these incentives.

You can say incentives are, you know, they've get great results when they're implemented successfully and you know, awesome that spinify are able to help with that process. You know, we have visible performance tracking and leaderboards, performance rankings which are visible to the whole team and automated achievement celebrations. So hard work never goes unnoticed, which I think is, is excellent. I feel like recognition is a really important thing for a workplace. And spinify could do the rewards store which is available to our kind of more premium plans, so they, you can kind of add little items, perks, whatever you want into your rewards store and then your players then cash in their Spinify points to redeem those rewards. So over here in the little present we have the store and here we have the points that are available to Annabella and we also have the rewards that are available to her. So as you can see, the seven day vacation, she hasn't quite hit the mark on that one as yet. So she's still going to keep working towards that if she does want to get that seven day vacation. And then we've got a couple of days off, a streaming voucher, free lunch and she can cash those rewards in. So it's just as simple as clicking buy and then they can pop in a note if they want to buy reward and then an email will come through to the admin. So then the admin can go and approve or deny that request and pop in a little note for the, for the player as well as to why that was approved or denied. You know, you can say congratulations or say sorry, this award isn't available at the moment. Pick something else or something along those lines. So that's sort of an overview of how that works. So the next thing I will go through is our badges. While I'M already here in this rewards section. So we've got our badges tab up here. So you can see we've already got a badge available, but I'm going to create a new one and this will be the star of the week. Pop Former spelled today. Okay. And then you can either upload your own image or you can select one of the ones that we have here. You can trigger to a particular achievement if you have one set up already or. And you can also trigger the. Select the trigger type as well. So whether it's just once in a period or several times. But I'm going to select manually award for this particular purpose, go to create badge. So one thing that you can do, you can see the badges here. One thing you can do just before I show you how to administer the badge, is that you can set up an achievement to go along with it. All right, so in the achievements we would go to create achievement and then we have a whole bunch of different achievements you can choose from. So let's go with something super fun. Yeah, this one will do and we can have badges. Trigger will be a badge and then we've. We've got automatically filled in that the type will also be badge. So that's what you want. So you can select who receives it. You can add in, you know, some different descriptions and tags here. So, you know, use a first name or however you want to do it. You can say congratulations or whatever you really want to say. On the actual achievement itself, you can add in a little description and a message. So badges do have little things already set up. So you can use the default ones, which I will do today, or you can set up your own using these tags. And then we've got our announcements. So we're just going to leave these as they are. But you can essentially select a custom video or use the ones already in Spinify and you can either use a the user's achievements down which they set up in their own profile, or you can set up on their behalf, upload a custom sound of your own if you have one on your computer, or we've got a whole bunch of preloaded ones in that you can use as well. Set up how long you would like the achievement to be displayed. And then we've got our notifications. So this is essentially who will be notified away from your Spinify channel as to who will receive it. So you can send it to the recipients list, you can either send it to your mobile or send it to the whole recipients list or not worry about it. And Same with email as well. You can send the owner of the. The achievement a little email, say, hey, you've got an achievement. How exciting. You can even add them to your Microsoft Teams channels as well, which is awesome. So no one will ever miss them. And here we've got to add them to your channel. So you can select a particular channel from the list or you can add all. I'm just going to select the foyer and then just make sure it's enabled or won't actually trigger. So. So that's probably one of the most important parts of this whole process. And then we'll go up to create. And now we have our badges achievement here. So I'm just going to open up that particular channel. I believe it was the foia wasn't.

Was. Yeah.

Awesome. So I'm just going to run that in the background for a moment and we'll go back to our badge. So we've got our reward badge button here. So we'll just click on that one. We'll select a user. Done. And then award the badge. So if we jump into our channel, here comes our achievement. There we go. So nice and easy. So Annabella will now have that on her profile. So if we click on player, we've got here that a achievement has been, you know, achieved. And. And it will come up here under milestones there as well. So, yeah, that's essentially all of our little badges and badge achievement options. And then the last thing I will take you through today is my personal favorite thing. Um, I do love a good surprise and I feel like this is the ultimate surprise reward option and that is a prize wheel. So we'll come back over into announcements and we've got prize wheels over here. So super simple. Create a prize wheel, enter a title. So top five performers of the week. So let's get prizing. And then you can select your users. So obviously you would know your top five performers of the week from your leaderboard rankings and also your player rankings on the dashboard. So you'll know who to choose here. So, you know, for this purpose. I didn't check that. Sorry. So I'm just going to select it random, but you get the gist. That's also for. Choose one more person. There we go. You can add your prizes in. So that might be a company T shirt. Oh, my gosh. There we go. A $50 target voucher. It could be the best car spot. You know, you can throw something in there, like a, you know, leave 45 minutes early, you know, things like this. And then you can select your channels so again you can add to all or you can select a particular channel. I'm already in the foyer, so let's select that one. And then we've got either create or spin, either way. So just click on spin, jump over into the foyer and here we have our prize wheel. There we go. Awesome. So that's essentially how that works as well. Nice and easy and a super kind of fun and exciting way that you can just reward at random and you never know who's going to win or what they'll end up with. So you can make it interesting, throw a couple of, you know, negative incentives in the mix if you want to. Always creates that bit of, you know, exciting tension. Or you know, you can do it like this and just reward your top five performers however you want to do it. The possibilities are completely endless. And your, your incentives don't always have to have a monetary value. They could be anything that you want from like I said, car parks, leaving early, you know, walks throughout the day, whatever, they could be anything. Or if you want to go big, you can send them on a big, you know, all expenses paid trip or something along those lines. So it's, you know, it's an awesome way. The possible possibilities are completely endless and they can fit every single budget and bring a little bit of excitement into every single workplace, which is awesome because people work harder at a place that they want to work, I guess. Right?

Exactly. Somewhere they want to work, somewhere they feel appreciated and somewhere that's fun. It's like you said, a lot of those non monetary incentives, those are the ones that we see the most success with. So no, glad that we're really highlighting this for our potential partners and our current partners with that, that is another monthly wrap. Thank you everyone. We appreciate you tuning in.

Thank you. If you are a current Spinify user, make sure to reach out. We would love to. How Spinify has helped implement your rewards program and how you use it.

And if you're new here, jump over to spinify.com and book a free product tour.

Absolutely. And we'll see you for our next webinar which will be on the 15th of February if you're in kind of US Canada or the 16th of February if like me, you were down under. So we will see you next month and thank you so much for tuning in.

Thanks guys.

Bye.