A customer couldn't enter orders by phone, a problem that stuck with the speaker. When the iPad launched, he saw it could become a modern POS system updated remotely. He built the first iPad-based POS to solve that exact problem.
I had a Chinese lady calling me, yelling at me because she can't enter her orders on the phone. And that always lingered. So when Steve Jobs came out with the iPhone and then the iPad, I was like, man, what if we do this on this tablet thing and it's online and we can check stuff and I can update the software? Maybe I don't need to do this. This is game-changing. And that was why we started the first iPad point of sale.
