A hospitality veteran explains what makes him angry: not disagreement, but bad faith. When someone seems to be sabotaging or not genuinely trying, it hits hard because he builds teams on real effort and integrity, not hierarchy.
Well, let me ask you this question that I asked some folks. What makes you really angry, like blood-boiling angry? So growing up in hospitality, you know, we were very much a team, a unit. It's very relational. And I would say that we've always operated under this framework of we will adamantly disagree with each other. The thing that probably aggravates me more than anything else is when I think that somebody is working in bad faith, or if I even have to second-guess whether or not they may not be giving their all in a way to sabotage something. I mean, we built it around people and not necessarily positions. But yeah, that's probably the thing that gets me the most. So you really value effort and integrity.
