Matic Support: How to Remove Hair from the Brush Roll

The video provides a concise, step‑by‑step guide for maintaining a Matic robot vacuum’s brush roll. It begins by instructing the user to flip open the cleaning head, then explains how to detach the brush roll by pushing on the left‑hand end (facing the robot) and pulling up as indicated by an arrow, followed by removing the right side. The speaker advises checking both ends for hair clumps, sliding the hair off, and discarding it. For reassembly, the guide tells the viewer to locate the brush roll’s orange tip, align it with the robot’s matching orange end, ensure the hexagonal tip covers the circular bit in the cleaning head, and slide the white‑tip end leftward until a click is felt. A quick spin of the brush roll confirms proper insertion. Finally, the cleaning head is closed and the play button pressed to resume cleaning.










