0:47

A customer and service rep argue over a billing dispute. The customer says they should pay for two visits, not three, and disputes charges of $84 due May 5 and $85 due May 25. The crew came three times, the rep says. The math doesn't match.

Questions this video answers

$84

$85 due on the 25th

May 1st

Three times

One payment (Speaker A says they "have already paid the dollar 93 times" — interpreted as they have paid once in context)

Chapters

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