A customer and service rep argue over a billing dispute. The customer says they should pay for two visits, not three, and disputes charges of $84 due May 5 and $85 due May 25. The crew came three times, the rep says. The math doesn't match.
Questions this video answers
$84
$85 due on the 25th
May 1st
Three times
One payment (Speaker A says they "have already paid the dollar 93 times" — interpreted as they have paid once in context)
Chapters
Because y' all are not going to keep taking money out my account. So basically, y' all have overcharged me, which is fine, because just the last time that you come and do my yard will be the last time. Because from what I got, I should only be able. I should only be on 84, which is due May 5th. Correct. But unfortunately, y' all don't added another payment of 85. That's due on the 25th. So something is not adding up. But that's okay. Because people, they rip off like that will never win. But that's okay. Just go ahead and make sure that my limbs are fixed and my grass is cut low when you guys come on May 1st.
Okay, I'm a little bit confused just because you said we've been out there three times. I had three invoices. You paid one.
Right. So I have already paid the dollar 93 times. So that means you come bi weekly. So I should only owe you one more payment.
Well, no, we came out to your property three times, so there should be three payments.
Something is not adding right on y' all end. So I'm not gonna sit back and have this con with you.