Mike Andes lays out four feedback systems managers should use: a 30/60/90-day onboarding plan, actively praising employees when they do things right, delivering positive feedback immediately after the behavior, and monthly one-on-ones to discuss performance and career growth.
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Hey Mike, what are 4 ways you give feedback to your employees? The first is through a 30, 60, 90-day plan. So when they get hired, their onboarding, it's very clear what's required of them in the first 30, 60, and 90 days. It gives me the chance to be able to check in with them and for them to know if they're doing a good job and where they can improve. The second thing is to catch people doing things right. It's very easy in the chaos of doing business just constantly find all the problems and the errors. That's kind of like my personal problem and being able to find what are you doing right and then giving positive reinforcement. The third thing is doing that very quickly. So speed to reinforcement is very important. You can't like 2 months after they did something good, be like, hey, you did a great job 2 months ago. So as fast as possible, be able to give them that positive reinforcement so they able to know what good looks like. And the fourth thing is one-on-ones every single month, having a one-on-one with your direct reports to go over connecting with them personally, but also how they can improve and get to the next level of their career.