Angry customer calls be like 😩
11 Mar 2023 · 1 min
0:53
Mike Andes captures a frustrated customer named David calling an answering service, convinced it's not actually connected to Augusta Lawn Service, and demanding to speak with the owner.
Mike Andes captures a frustrated customer named David calling an answering service, convinced it's not actually connected to Augusta Lawn Service, and demanding to speak with the owner.
I spoke with one of your other representatives and I'll ask you the same question. Are you guys actually employees of Augusta or are you all an answering service?
We are.
No, you're not. Augusta Lawn Service. You're some answering service that doesn't do a very good job. I would like to please leave a message for the owner. And if you don't do that, where his office is is within walking distance almost of my home. And he told me to call him. So I am. And I want to leave a message for. So the supposed owner of this company.
Okay, noted.
Literally. And you can put on the ticket. Call David. Or there will be a bad review on Yelp. And I won't stop at Yelp. And I know I'm berating you and you're. I'm sorry. You're answering service.
No problem. And make sure that that message is sent to him. And I apologize.
That needs to be sent. Is he better call or he's going to get a bad write up on the Internet. Is that clear?
Very clear. I'll get that. I'll get that sent to him right now.
Immediately.
