Mike Andes explains how Augusta Nation pursues two goals at once: making more money and helping crew members advance. He argues that training leaders to cut waste, improve efficiency, and understand numbers makes them valuable whether they stay or move to other jobs.
What is your goal in your company? Maximize profit and make sure that every single person on that team is able to get forward in their career, whether it be internally or moving on to something else. Because if you can get a crew leader to actually think about cutting out waste, making things more efficient, and increasing revenue and understanding numbers, they suddenly become much more valuable when they move on from this job. And if you actually want them to move ahead in their career, you actually are willing for that to happen. You are training them for the next position. You are training them to be a general manager at some other facility. If you're not constantly making new locations opportunity inside the business.
